Install Error -Solved-

[laytonm21]

Hello,

  I'm getting an error when I try to install Check In Check Out V7. It says "The file C:\Program Files\IntelliTrack\DMS\Check In Out\7.0\logquery.sql could not be opened." Has anyone come across this before?

I was able to make a successful connection creating a manual ODBC connection.

The logquery.sql file is not in the folder?

Thanks for your help.
Layton

[laytonm21]

I got it figured out.

It was the SQL server naming convention that Intellitrack didn't like. I was told that I needed to add the port on to the end of the server name.

Example: Sqlservername\instance1, 12345 

Recently the database was moved to a new server and this was the new naming convention that I was given. I moved all the existing clients to that server using that naming convention with no problems. When I was trying to install a new client on a new system it would give me this error. I ended up leaving off the ", 12345" and it worked without issue.

Thanks,
Layton