We recently migrated our Intellitrack database (5.2 w/SQL) to a standalone machine from a network setup. Everything went smoothly until we got to the pictures. I didn't see an easy way to change thousands of picture location pointers via the application so I wrote a simple SQL script to change the AssetImage field in the Asset Details table. This did not help and in fact gave me the attached error message. At a loss, I tried importing a gif image and it worked. So I used a tool to convert our images to gifs and ran a SQL script to change the Asset Image extensions to gif. The error then began occuring with gif images. Strange.
I thought I was missing a reference somewhere so I tried rolling things back, restored the SQL Server from backup and re-installed the workstation app. And this message still appears for JPGs and GIFs, as if I've "broken" the application's ability to recognize these two file types (the only place I haven't looked is the registry). But I can manually convert any image to a BMP and place it in the same folder, and manually import it with the application and it will work.
Any ideas?
Thanks.