Author Topic: Automation Error during Application Startup  (Read 17107 times)


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Automation Error during Application Startup
« on: January 16, 2008, 08:51:06 am »
Problem: When starting an Intellitrack application, you get an "Automation Error" and when you click on 'Ok' it brings up a Microsoft Datalink Properties Window and will not allow you to go past that.

Solution: There is a problem with different versions of the dmssvr.dll file being loaded and that version info being kept in the Registry and not deleted when a newer version is installed.

Fix: First you must verify the version of your dmssvr.dll file. You can do this by navigating to C:\Program Files\Microsoft Office\Office 10 or 11. Once you find the file, right click on it and go to properties. Click on the Version Tab and write down the version.

Close any open Intellitrack application you may have open.

Next, goto Start > Run, and type Regedit and hit enter.

Navigate to the following Registry Key location:

You will see version numbers listed under there. You will need to delete all but the one that matches what you have written down.

Then Navigate to:
And do the same.

Close the Regedit App, and restart your application.