The link you received is to this forum. If you are having an issue activating your account, it is best to call tech support at 888.583.3008, option 6.
Notes:
If you have internet access, you are able to create an IntelliTrack user account at:
http://www.intellitrack.net/register/members/default.aspx. There, are able to view your account information and any registered products; it also contains a Register Products option for registering products.
For version 7, a short video is online at the IntelliTrack website; it goes through the v7 software registration/activation options, it is called How To: Register and Activate your v7 IntelliTrack Software:
http://www.intellitrack.net/process/OnlineTutorial.aspx. The v7 software contains a License Service. Registration through the license service contains an automatic option, or a challenge/response option. For the challenge/response option, you have to call IntelliTrack Technical support to receive a response code that completes the registration process. The automatic option is available if you have an internet connection on the PC in which you have installed the License Service; with this option, registration is automatic (you don't have to obtain a response code).
For version 5.2, the application contains a registration wizard, if you have internet access, the process through the wizard is automatic.