Is there and alternate way to test if the email notification is operating properly within the Package Tack software.
I am the system administrator and our SMTP server is a groupwise server. I have tested the connection fron the workstation the PackageTrack software is installed
example:
Telnet doc-xxxgw.xxx.xxx.xx.xx 25
220 DOC-xxxGW.xxx.xxx.xx.xx GroupWise Internet Agent 7.0.2 HP Copyright (c) 19
93-2007 Novell, Inc. All rights reserved. Ready
helo
250 DOC-xxxGW.xxx.xxx.xx.xx Ok
MAIL FROM:STW-PackageTrack@xxx.xxx.xxx.xx.xx
250 Ok
RCPT TO:BPalmer@xxx.xxx.xxx.xx.xx
250 Ok
DATA
354 Enter mail, end with "." on a line by itself
THIS IS A TEST
.
250 Ok
This just proves that the workstation and server are communication - however pointing your software at the server it appears to do nothing. When I look at the recipients list it says notification sent (today), but nothing comes through. I look at the server logs and it does not even report an attempt from the workstation.
Any insight would greatly be appreciated.
Thanks
P.S. is the notification time based on PC clock time or a timer built into the program such as send a notification each hour - is it since program started or 11, 12, 1 o'clock etc...