I have Stockroom v. 5.2. The PC we were running it on crashed and I moved the drive to another computer that is the same model PC. The computer is running fine, but when I go to start Intellitrack, it gives me the demo mode and asks to activate the software. I chose the 2nd option to activate it on the current computer. I get to the point to enter my account name and password and hit next. I receive a web services error and registration does not complete. When I had to do this on my previous computer, it worked fine. I can get a new motherboard for the old computer to get it working, but if I put the old drive back in it, will I get the same results when registering? When I moved to the other computer, a new device number came up. Do I need to contact support? What if my support agreement is not current? Will I still get help?
