Author Topic: Remote install of Stockroom can`t find server  (Read 1261 times)

GDunsmore

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Remote install of Stockroom can`t find server
« on: July 06, 2009, 03:47:29 pm »
I realize the Intellitrack telephone support group does not support VPN installation of the Stockroom apprilcation but am i able to get help here. If so here is my problem.

I want to add a remote workstation to the existing local LAN installation of Stockroom ver 7 but am having a problem. I have made the rmote connection to a server that has the Stockroom database files and License service files but when I run the stockroom installation it fails to find the server. The VPN connection works and I have mapped maps a drive to the shared folder c:\Program Files\Intellitrack on the server and I can browse to the database files and license service files but the running the installation fails to find them. I have also shared the c: drive on the server and mapped a drive on the workstation to it but still can't find server. I have tried IP address and UNC name.   
Can anyone tell me what is wrong here? Is the drive mapped to the wrong shared folder or ???.
Thank you for any help.

Problem solved. I made a change to the Windows 2003 Server configuration to reconfigure the DHCP services and the DHCP Relay agent and the Stockroom program then found the server and completed the install.
« Last Edit: July 09, 2009, 11:42:51 am by GDunsmore »